Delete your data

Your right to erasure

Under the UK GDPR you have the right to request that we delete the personal data we hold about you. This page explains how to make that request.

What gets deleted

When we action a deletion request, we remove your account and the personal data associated with it, including profile details and tracked health and cycle data. We may retain a limited amount of information where we are legally required to do so, for example for tax or fraud-prevention purposes.

How to request deletion

• In the app — go to Settings and select “Delete your account”.
• By email — send a request from your registered email address to info@genesyx.co.uk.

Timeframe

We will confirm your request and complete the deletion within 30 days. If we need more time, we will let you know.

Contact

For any questions about your data, contact info@genesyx.co.uk or use our contact page.